Frozen Yogurt On-the-Go Expansion

As the popularity of frozen yogurt increases, suppliers are trying to meet customer’s demand at new locations with new strategies.

 

*trucks

Who doesn’t love food trucks? Well now frozen yogurt has moved to delivering frozen yogurt around town through trucks.  These special trucks allow customers to continue to provide self service with frozen yogurt flavors and toppings. Some companies also allow these trucks to be rented for events such as baseball games, charity fundraising or birthday parties. Say goodbye to the old icecream song and embrace this booming business with frozen yogurt.

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*kiosks

Similar to trucks, setting up kiosks is a great business opportunity for frozen yogurt companies. Places like malls, festivals, concerts or community events are great locations to create and satisfy a frozen yogurt craving to customers. Not only will customers be happy to have access to frozen yogurt but this is a smart strategy to build brand awareness. Customers will know where you stand at malls, expect to see your company at huge events and will appreciate the access.

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*catering

Here is a win win situation for the owner and the clients: catering to parties, businesses or special events with frozen yogurt. There are many options that can be offered to adjust to the size and quantity of the orders. The catering option eliminates flexibility with mixing flavors because it is easier to make pre-made cups of a single or double flavor and bring packaged toppings to offer to the customers. Parents love this idea for their kids’ birthday parties to serve all of the guests. Businesses can use this service as a fun team bonding event or just to thank employees every once in awhile. You want to advertise these options to customers so that they are aware of this opportunity and can help spread the word.

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*outside locations

Other temporary locations are great for frozen yogurt and brand loyalty. Setting up locations to go to consistently will get customers to look forward that day to purchase yogurt. This is ideal for warm areas and larger populated areas. A great example that some places have used are schools and parks. Creating some tables with the frozen yogurt offerings for a few hours can boost business and also build brand loyalty.

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*ATM’s

We’ve heard about the success and excitement with cupcake atms.. well now its frozen yogurt’s time to shine! DC opened the first frozen yogurt vending machine called the “Frobot” where yogurt is dispensed from a machine to a cup after a credit card transaction has been made. The ATM like machine first offered only flavor in order to test the market, but they plan to expand to multiple flavors and hopefully add toppings as well. This is another interactive and fun way to buy frozen yogurt for customers.

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*merging stores

Frozen yogurt is now setting up smaller offerings and services to other stores. For example, convenience stores are adopting frozen yogurt sections by the cash registers. Also, some frozen yogurt shops are offering other food items and some are just joining to add their services to dessert places. For example, crepe stores or boba places are starting to add frozen yogurt to their stores to make it a one stop place for customers wanting dessert.

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*delivery option

Some stores have already added an option of delivering frozen yogurt to homes. Request can be made online or by phone and then there is a minimum delivery cost. Companies can get away with $10 purchases that can be delivered within a certain area code. This is another great differentiation option that might score you new and loyal customers that appreciate the extra effort. Try testing the market in your frozen yogurt shops region to see if there is a strong enough demand for this service before implementing it fully.

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Frozen Yogurt Point of Sale

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Expand Your Frozen Yogurt Business to a New Location

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Do you currently own a successful frozen yogurt shop? Are you looking at opening another location? If you are deciding on expanding to more locations, take a look at these considerations to make sure you are ready for it!

Before you look into another store, look into your current store and its business cycle.  Take a look at financials to see how your progress has been.  Measure all of the pros and cons of the location. Take everything into consideration. Figure out what makes the business successful and see if it can be duplicated. Your current business should have been consistently improving and operating efficiently with income.

Next, lets think numbers!  In order to open up a new location, you need to have sufficient capital so that you do not have to borrow from anyone. Check your cash flow from your first shop and see if it is enough to start another location.  Try to avoid loans, investors or any other source of capital from others so that you are not under any return rate obligation.  Paying off investors or giving up part of the company is not the best way to go about opening up a new location.

To consider a new store, do your research on potential locations.  Find an area that matches your first store’s demographic. You want to be in a place where you can drive high traffic, which will turn into sales. Focus on places that will provide financially healthy business.

If you have found an opportunity, financially and location wise, and have reviewed all of these steps then you are ready to commit.  Now you have to write a new business plan for your new location. Just because you are replicating an existing one, you will have new staff and some changes that you want written out so that you can stay on track.  Assign responsibilities that you need to accomplish and most importantly, do not rely on the success of your first shop to succeed in the second one. You must continue to work hard!

Here is a simple test to determine if you should expand:

start here—->Is your current business successful and running smoothly?

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                                                      NO                                       YES

if you answered “YES”————-> Do you have enough funds to support a new store without borrowing money? 

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                                                                                                                             NO                                               YE$

if you answered “YES”———————————->  Is there an available location that would bring you the same or better business opportunity? 

                                                                                                                                                                                                                arrows-pointing-down - Copy (2).jpg                             arrows-pointing-down - Copy.jpg

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If you were able to get to the end with all of your “YES” responses then you are aware of the responsibilities and risk you are taking to opening a second location. If you feel confident and want to seize an opportunity then go for it, Good Luck!

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The Best Frozen Yogurt Point of Sale

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Is Frozen Yogurt the Answer to Convenience Store’s Lack of Healthy Food?

The frozen yogurt lifestyle is becoming so pervasive that you may come across some when picking up some gum and gas at your local convenience store. That’s right, frozen yogurt kiosks can now be found in convenience stores! Take a look at Donper America’s and Yumz express frozen yogurt kiosk concepts:

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Diversifying product has worked well for convenience stores in the past. Wawa, the Pennsylvania-based gas retailer is locally renowned for their smoothies and sandwiches. 7-11, now an international corporation, was put on the map when they adopted their infamous Slurpee back in 1967. Now with the staying power that frozen yogurt has shown, these convenience store concepts have gotten some traction with convenience stores across the country big and small.

If you’re in the Atlanta area you’ll notice that RaceTrac stations, a local convenience store chain, have adopted some new hardware including a couple self-serve frozen yogurt stations and a toppings bar

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You’ll see some frozen yogurt stations in small convenience stores such as this one in Lower Paxton Township Pennsylvania.

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And I have to say it doesn’t sound like a bad idea. Frozen yogurt for convenience stores makes sense with the self-serve model already built into the c-store concept. Frozen yogurt to grab and go sounds like a pretty great solution for c-stores that are looking to expand and grow their business with healthier choices. What do you think?

 

Best Frozen Yogurt Software

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Donper America Develops Frozen Yogurt Machine Service App for Store Owners

Get ready all you Donper America frozen yogurt machine owners, the future is now. Donper America recently announced their frozen yogurt machine app that will show soft-serve machine operators how to set-up, troubleshoot and fix their equipment.

Donper’s new training app will feature:

  • step-by-step instructions
  • videos
  • troubleshooting guides
  • glossaries

This new feature will help supplement Donper’s current service and support structure of initial machine set-up, over the phone troubleshooting, and in store service calls. Scott Turner, the service manager at Donper America, commented that the problem with their traditional service model was that:

“employees aren’t usually familiar with basic troubleshooting techniques until there is a problem with one of the machines. This app helps to solve this problem by allowing our customers to learn proactively.”

Donper wants the app to educate operators on proper maintenance and training, so they’re better able to keep their equipment successfully up and running. c700x420.jpg

This new app, if successful, has the potential to revolutionize the service and support structure of the frozen yogurt industry. At the very least, less expensive service calls for frozen yogurt store owners. Sounds exciting to us!

Source:marketwired.com

Best Frozen Yogurt Point of Sale

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Grow Your Frozen Yogurt Business with Social Media

There is simply no denying the prevalence of social media. Did you watch the Oscars this past Sunday? Ellen and her famous gang literally broke twitter with their star-studded selfie. (Thanks to some strategic product placement courtesy of Samsung.) So what does this have to do with frozen yogurt? Everything! Social media is a free, engaging, and informal way to advertise and connect to your customer base.

Let’s Yo! Promotes Customer Engagement Through Social Media

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Let’s Yo! a frozen yogurt franchise out of New Jersey has taken their social media strategy and has made it the cornerstone of their business. Alongside a healthy menu, customers get to interact with apple ipads that have been embedded into the tables. Not only that, once you begin taking your Let’s Yo! frozen yogurt selfies you can watch the store’s live feed from their various social media accounts on their flat-screen televisions. This means that your perfect selfie or froyo-gram will show up within seconds of posting.

Not only is this fun socially-minded atmosphere a unique experience for customers but it’s also a strong branding strategy. It encourages social media engagement therefore leaving the heavy advertising lifting to customers, and social media accounts. It’s a very cultivated way to achieve organic marketing for a frozen yogurt franchise. They achieve more social media engagement (i.e more organic advertising) by creating and promoting their social media games and contests.

Social Media For Frozen Yogurt 
Now, I’m not saying in order to be a successful business in this day and age you need to go and buy ipads for every table.

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But, in case you want to…Cafe Cartel can help you with an affordableipad solution #hint #hint #wink

But, I am saying that social media is a great tool to take advantage of. And for frozen yogurt shops, images and shared pics are a great way to drive customer engagement for your shop. This means Instagram.

Why Instagram For Your Frozen Yogurt Shop?

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Instagram is a great free tool that has 18 times the engagement rate of Facebook. This means that theres a bigger percentage of people who have Instagram that actually use it, as opposed to Facebook. Instagram is a picture sharing website so users can take pictures, tag their locations, and post them on their friends instagram feeds. This gives you the opportunity to post pictures of your customers, or even employees having fun in your shop. But most likely, you’ll be enticing your potential customers with new flavors or a particularly luscious looking froyo masterpiece.

Once you have your frozen yogurt shop’s Instagram set up, you can follow our tips on taking the best froyo pics: How to take the Best Instagram Photos of Frozen Yogurt. A stunning Instagram picture will be that much more enticing to click and share.

 

 

 

Buying a Used Frozen Yogurt Machine Online

Are you browsing the web for frozen yogurt machines trying to find the best deal? Have the most attractive prices been on Amazon or Ebay?

There is a lot to consider when buying a used yogurt machine such as warranties and service. In many cases that price is low because it doesn’t include those things. But depending on your business and resources, buying through a site like ebay may be your best option. Here are some things I found that might help you make the right decision.

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If you are going to purchase a soft serve ice cream machine on ebay always verify the following are available at your location (Please leave feedback below):

A. Do you have Single Or Three Phase electricity, desire air-cooled (moderate temperature climates and location placement in air conditioned or extremely well ventilated room and plenty of vent space around unit) or water cooled (warm climates, poorly ventilated placement), and the serial number and voltage ( Are electrical plugs or is the unit hardwired?).

B. Request a photo of the inside of the inside of the freezing cylinder(s) which is the location(s) behind the door of the unit where the flavor or flavors are dispensed. There should be metal beaters inside these chambers that turn to keep the ice cream from completely freezing and not dispensing. These can be found on ebay fairly priced and from a Taylor dealer be prepared for about $300 for one. This price is possible to negotiate if you are pleasant and mention that you are considering purchasing one from ebay for lower price.

C. Ask for a photo of the top of the machine with and without the hopper lids. Different units have different parts in the hopper so if there are none add $150 and if there are no lids another $200.

D. Is the machine on casters (full size units) and are they casters in good condition or are they prominently flat on one side. If these units are not moved on a regular basis the wheels become flat. This also means the unit was probably not properly maintained.

Taylor Soft Serve Ice Cream Machines are the Best In Performance and extremely profitable. Yes, they are expensive new but that is because they are of the highest quality. If you cannot afford new and purchase a Taylor used on ebay be prepared to pay additional expenses if you do not ask the above listed questions. If you buy a Taylor Soft Serve from 1985 or newer and for less than $3000 and usually the worst case scenario is a $3000 in additional expenses which if you don’t know a retired Taylor Tech then use a Taylor Distributor. They are worth the few extra dollars and also guarantee labor and parts on replacements. A used working $6000 Taylor is well worth the investment if you cannot afford to buy one new. Some Taylor dealers also have refurbished units in-stock and with a one-year warranty and at a very fair price. If you do not ask you will not know.

SaniServ is also a reputable manufacturer and especially for frozen beverages like Margarita’s and Daquiri’s. Stoelting, Electrofreeze, and others are also available. Taylor does have about 80% of the market so they must be doing something right.

 

There are plenty of options out there so that yo get the right machines for you business and can afford them. Options such as refurbished models from distributors and leasing options.

Use National Frozen Yogurt Day to Grow your Business

Superbowl Sunday is over and Valentine’s Day is still about two weeks away. What will we as a nation do to help get us over the disappointment of a dull Superbowl game and looking forward to the day of love? Why, frozen yogurt of course! This week is National Frozen Yogurt Day! While the actual date is disputed, February 3rd… 6th… 7th, I don’t know, frozen yogurt chains across the country are celebrating it this week. How is your frozen yogurt shop going to celebrate?

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Yougurtland declared today, Monday February 3rd National Frozen Yogurt Day giving customers free frozen yogurt and toppings from 4-7pm at all participating locations. They’re also debuting their color-changing spoons and commemorative cups.

Menchie’s is hosting it this Thursday February 6th, by giving out free 6 oz. of frozen yogurt all day when you bring in a coupon.

Pinkberry, too, is celebrating National Frozen Yogurt Day on February 6th from 3 to 7pm with a free small pinkberry froyo with toppings in exchange for a facebook ‘like’ on their local pinkberry facebook page.

What can we learn from Pinkberry, Menchie’s, and Yogurtland’s National Frozen Yogurt Day marketing campaigns?

Each of these major chains have implemented different marketing strategies for their National Frozen Yogurt Day promotions, taking a look at each of their goals and direction will give you a better grasp on how to model yours!

1. Yogurtland

Goal: Driving Traffic to Shop

Date of Promotion: Monday Feb. 3rd, 4-7pm

Promotion: Free yogurt and toppings, with commemorative color changing spoon and cup.

The date that Yogurtland has chosen for their National Frozen Yogurt Day promotion is not arbitrary. Last year, Yogurtland held their annual frozen yogurt day promotion on February 4th, still a Monday. This means that Yogurtlands strategic marketing goals include:

  • driving traffic to locations on Monday afternoons.

By placing their promotion on Monday afternoons we can assume that Yogurtland’s main goal from this marketing strategy is to get more people into their shop during the given timeframe.

Coupling this promotion on a day that you want to encourage foot traffic into your shop is a great strategy to boost sales on a relatively slow day while encouraging newcomers to continue to visit on monday afternoons.

 

2. Menchie’s

Goal: Attracting New Customers

Date of promotion: Thursday February 6th, All Day

Promotion: Free 6 oz. yogurt with coupon

Menchie’s frozen yogurt coupon online indicates the social media engagement they’re going for in this promotion. Hosting the promotion on a Thursday, a relatively steady sales night for many frozen yogurt shops shows that they want to drive most of their traffic to their facebook profiles and online presence where they are hosting the coupon. By hosting a coupon as opposed to a facebook ‘like’ or follow indicates the clientel they are trying to get at. Less adolescent, more families.

Hosting the coupon online makes them accessible to both demographics but the idea of a coupon appeals more to the mother/father niche than teenager.

Also, by requiring a coupon and offering all day free yogurt on a Thursday, Menchies is trying to attract new customers using the convenience of the day and flexibility of time. These elements makes Menchie’s as approachable as possible and the coupon makes a fairly attractive advertisement as well especially with all the opportunities for sharing on their facebook page.

3. Pinkberry

Goal: Social Media Engagement

Date of promotion: Thursday February 6th, 3-7pm.

Promotion: Free small froyo with toppings in exchange for facebook ‘like.’

This social media centric marketing strategy builds engagement for Pinkberry. By exchanging a free cup of yogurt for extended social media exposure. They are directly cultivating their brand image and increasing their exposure and engagement with their audience.

Pinkberry has long been fostering their social media program and online presence. This directed campaign is looking for encourage engagement for each individual store’s social media community, strengthening their overall brand image. They do this using other social media strategies such as branding their own hashtag #Pinkberryobsession.

Just like these brands make sure that your frozen yogurt promotion for National Frozen Yogurt Day is getting you closer to one of your business marketing goals!

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Point of Sale Special – $1600 Complete Solution

 Looking for an affordable point of sale for your frozen yogurt shop? Take advantage of this special offer, available through January 31st but inventory is limited so don’t wait! CLICK HERE

Opening Your Own Frozen Yogurt Store

Is a Franchise Better than Opening Your Own Frozen Yogurt Shop?

If you are thinking about opening your own frozen yogurt store but you are not sure if you should go it alone or open a franchise then I just found a great resource that could help you. I stumbled upon a Frozen yogurt Franchise review by fro-yo girl that was posted on this site franchise chatter.

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Resources
http://www.franchisechatter.com/sales-letter/
http://froyogirl.blogspot.com/
http://www.orble.com/increase-business-for-your-frozen-yogurt-shop/
http://cafecartel.com/quick-service/frozen-yogurt-store.html

Frozen Yogurt Machine Review: Electro Freeze, Forte and Taylor

 

Thanks to the post request from one of our followers we are comparing some of the big names in frozen yogurt machinery in this simple breakdown.

Left to right: Taylor C713, Electro Freeze SL500, Forte ss100

 

Taylor C713

Large Capacity Machine

Hourly output capacity: 60 liters

Price: $15,000

Product Quality: The name in frozen yogurt machine. You can achieve great quality product with the Taylor but you will need to spend some time setting the machine up properly.

Aesthetics: Very sleek brushed steel paneling. Very modern but has some tough to clean crevices. Easy as can be for customer use.

Function/Features: Top of the line features however as with the Electro Freeze you’ll need to use a company rep for service or maintenance which can make it costly and time consuming to get serviced.

 

Electro Freeze SL500

Large capacity machine

Hourly output capacity: 40 liters

Price: $16,000+

Product Quality: This machine also delivers good quality frozen yogurt and with the adjustable air tubes makes sure to keep the product creamy.

Aesthetics: Good clean look that’s easy to operate from a customer standpoint

Function/Features: Features are pretty great and becoming more innovative with their new additions of the VQM touch pad. However, be aware for service and maintenance it is a machine where you’ll probably need to get a specialized Electro Freeze rep. This can take a bit more time to get your machine fixed. Better to choose a machine that all contractors can fix.

 

Forte ss100

Medium capacity machine  with 2 hoppers that hold 12 liters each. The hourly output capacity is approximately 12 gallons

Price: $8,000

Product Quality: The machine has reported really solid results when it comes to actual quality of frozen yogurt that it produces. The consistency and taste is top notch and stands alongside more expensive brands.

Aesthetics: The front-face is somewhat old fashioned, but looks well built and sturdy. Easy to clean.

Function/Features: The LED display shows the voltage, level of freezing of the product, and machine operation. Very Simple. Easy to use for both the customer and the operator.

 

Sources: thefrozenyogurtreview

 

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