T Penguin Frozen Yogurt: A Prime Example of CCS’ Multi-Language Support

Thanks in large part to today’s global economy many businesses need multi-language support from their point of sale system whether it’s due to location, clientele, or just stems from the want to grow internationally, multi-language support from a point of sale system is no longer an option, it’s a necessity for businesses worldwide. With many international clients Cafe Cartel Systems is perfectly positioned to help you with multi-language support for your point of sale system.

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And as an international client TPENGUIN Frozen Yogurt based in Saudi Arabia is ideally positioned to take advantage of this feature. Located in the Al Wahah District of Saudi Arabia TPENGUIN that strives to provide it’s customers with the funnest frozen yogurt possible. Much of the fun is focused around the three smile maker penguins who are there for guests and their families to meet, take pictures with, and just show all customers a genuine hospitality to make your frozen yogurt experience a fun and happy one. In addition to creating a fun family atmosphere with mascots TPENGUIN 10 delicious flavors of frozen yogurt that are changed on a regular basis and a buffet of over 40 toppings to choose from including fresh fruit, chocolate, sweets, and sauces. With TPENGUIN you’ll definitely be getting a mix of taste and fun with every visit. You can follow TPENGUIN on Twitter and Instagram here.

POS Multi Language Support TPENGUIN

Source: Twitter.com

CCS makes it simple to toggle between languages on your menu with an easily accessible alt language button built right in to the POS software and supports languages such as: Arabic, Chinese, Farsi, and Russian, among others. Ordered items will be displayed with both the English name and the name of the alternate language you select, all while supporting up to three languages at the same time. CCS really does make setting up multiple languages in your POS software a breeze.

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See this handy instructional video on how to set up multiple languages in your system today and check out TPENGUIN for the funnest frozen yogurt around in you ever find yourself in Saudi Arabia.

Best Frozen Yogurt Store POS

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Tutti Frutti: Abuja Nigeria

Frozen yogurt and Africa is not a combination that would jump to the forefront of anyone’s mind when either of the two are brought up in conversation. Tutti Frutti, the world’s largest and most well known frozen yogurt brand with chains in over 30 countries on 6 continents, is working to change that however.

On August 17th, 2013 Tutti Frutti opened the first frozen yogurt store in all of Africa in Abuja Nigeria. Fast forward two years to January 17th. 2015 and Tutti Frutti had so much success with the first franchise that they opened a second store in Abuja and a third franchise is coming to Ibadan soon.

Nigeria Tutti Frutti

Source: facebook.com

These two locations succeeded in bringing Tutti Frutti’s signature flavors, toppings, colors, variety, and atmosphere to a brand new demographic in startling fashion. So much so even Miss Nigeria 2013 is fan of the healthy dessert option.

Tutti Frutti Nigeria Miss Nigeria

Source: facebook.com

In fact other people have national prominence such as the High Commissioner of Pakistan to Nigeria Muhammad Ashraf Saleem, have stopped by to sample some of Tutti Frutti’s flavorful creations.

Nigeria Tutti Frutti Opening

Source: facebook.com

After all Tutti Frutti’s yogurt is Live Culture Certified and by allowing their customers the option to mix yogurt flavors in addition to the wide array of toppings it’s no wonder the people in Nigeria have fallen in love with Tutti Frutti as much as the rest of the world.

Nigeria Tutti Frutti Toppings

Source: facebook.com

Tutti Frutti has done everything right when it comes to expanding into unfamiliar territory and any restaurant looking to expand should be sure to follow their lead.

Tutti Frutti Nigeria second opening

Source: facebook.com

Have you tried Tutti Frutti? Have you been to a Tutti Frutti in Nigeria? Leave a comment below!

Best Frozen Yogurt Shop Point of Sale

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Why Frozen Yogurt Shops Make Great Fundraising Destinations

With Girl Scout cookies going on sale this week the public consciousness is focused on fundraising more so than usual and that makes it a great time to decide on a venue for the next time you need a fundraiser.

Frozen Yogurt Fundraisers Girl Scout Cookies

Source: mysweetcharity.com

In fact in many cases your local frozen yogurt shop makes for an ideal location to host a fundraiser and more often than not the owners are ready and willing to help make a difference in the community. Like owner of the Washington based frozen yogurt shop Twisties, Chad Thomas for example.

Frozen Yogurt Fundraiser Twisties Owner

Source: thurstontalk.com

With framed pictures of smiling youngsters and thank you notes adorning the walls Twisties has become the ideal example of a business willing to lend a helping hand in the Thurston community. Thomas, a former Navy man, has a very simple philosophy when it comes to hosting fundraisers in his store, he let’s the group use the store for the entire day instead of just a few hours.

“The reason I do all day is so people are not forced to come in at a specific time frame that might interfere with their day hopefully allowing people to come in on their time to support the fundraiser,” he says.

Back in mid August that very philosophy contributed to the success of a fundraiser for the Lacey-Minsk Mazowiecki Sister City Association that allowed three students to take an exchange trip to Poland for two weeks this fall semester. The group decorated the store with Polish flags and took to social media with requests and invitations to help reach their goals and is extremely grateful to Thomas for his generosity. “Chad is extremely supportive of our group and Lacey as a whole. He allows non-profit groups to raise funds in a delicious way…” Kim Ellsworth-Glasman of the organization said.

Frozen Yogurt Fundraisers Twisties

Source: dealpickle.com

In addition to helping local students afford exchange trips overseas Thomas also helps keep local community programs going. For example Thomas recently helped the Raiders and Warriors cheer squads for the Black Hills Junior Football League raise almost $400 to go towards uniforms, competition fees, and trophies. Leilani Batacan, coach of the Raiders and Warriors, says, “I will continue to do fundraisers through them because they are so fun and the staff is so great to the kids and helpful to the community.”

Thomas estimates that he’s helped raise over $40,000 for charitable causes over the last two and a half years alone and while he’s proud of that number he’s always looking for other ways to give back to the community, such as offering a military discount of 15% for his fellow servicemen.

Frozen Yogurt Fundraisers Check

Source: skyhighfrozenyogurt.com

Like most other Frozen Yogurt shops hosting a fundraiser at Twisties is a fairly simple process. Thomas recommends calling him at the store or sending Twisties a message on Facebook.

Plenty of other Frozen yogurt shops such as Orange Leaf, Myo, Menchies, Yogurtland, and Tutti Frutti even have their own fundraising pages online to help community organizations set up fundraisers at their local shops.


Have you ever been part of a fundraiser at a Frozen Yogurt Shop? Leave a comment below!

Best Frozen Yogurt Shop Point of Sale

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5 Frozen Yogurt Flavors to Serve this Holiday Season

The Holidays are without a doubt filled with food, friends, family, and fun and therefore they’re also one of the most wonderfully delicious times of the year. This makes the Holiday season the ideal time to enjoy some of your favorite festive treats on at least a semi-regular basis.

Holiday Season Frozen Yogurt

Source: tripadvisor.com

Those festive treats we enjoy so much aren’t always the healthiest options available to us however. For this reason seasonal frozen yogurt alternatives are becoming a go to option for many families when it comes to enjoying their favorite festive desserts during the holiday season.

Holiday Season Frozen Yogurt Intro

Source: groupon.my

That makes this year the perfect year for frozen yogurt store owners to take advantage of this burgeoning family tradition for many families by offering some special seasonal concoctions this Holiday season.

 

Here are 5 festive frozen yogurt flavors for you to serve this Holiday season:

 

1) Chocolate Mint

Holiday mints have been a staple of the season for generations and combining with a yearlong favorite like chocolate is a great way to create a surefire hit. The refreshing mint flavors will be sure to entice shoppers to take a relaxing break from all the holiday hustle and bustle December has to offer.

Holiday Season Frozen Yogurt Chocolate Mint

Source: foodbeast.com

2) Pumpkin Pie

This traditional Thanksgiving favorite is also seen in different variations throughout the rest of the Holiday season. The smooth taste of real pumpkin and nutmeg goes great with graham crackers and serves as an ideal treat to enjoy throughout the Holiday season.

Holiday Season Frozen Yogurt Pumpkin Pie

Source: popsugar.com

3) Candy Cane/Peppermint

You can’t walk into a store during the Holiday season without seeing a candy cane mixed in with the other festive treats. Peppermint has become a go to addition for coffees and hot chocolate’s during the Holiday season in recent years so why not add frozen yogurt to that list. This frozen concoction will melt in your mouth just like the candy canes your customers enjoyed as a child.

Holiday Season Frozen Yogurt Candy Cane

Source: prweb.com

4) Egg Nog

Egg nog is a festive classic and one that most people seem to either love or hate. The creamy flavor makes it perfect for frozen yogurt however. This concoction will be sure to please both kids and kids at heart all December long. After all it never does quite feel like the Holidays until you’ve had that first glass.

Holiday Season Frozen Yogurt Egg Nog

Source: brandchannel.com

5) Gingerbread

No smell or cookie is more synonymous with the Holiday season than gingerbread. This is another yogurt that would pair well with graham crackers or cookie crumbles and it’s a surefire way to remind your customers of the way mom used to make them every time they stop in the store.

Holiday Season Frozen Yogurt Gingerbread

Source: pinkberry.com

Do you have any other suggestions for festive frozen yogurt flavors to serve this Holiday season? Leave a comment below!

Best Frozen Yogurt Point of Sale 

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10 Tips for Getting the Perfect Frozen Yogurt Consistency

The trickiest part of the frozen yogurt and soft serve industries is often finding the perfect consistency of yogurt to serve. Customer tastes can be subjective; some prefer their yogurt to be thick and creamy, whereas others prefer a light and fluffy product. Either way, the way you run your machines can go a long way to helping you hit the sweet spot of frozen yogurt consistency. Here are 10 tips for producing the perfect frozen yogurt consistency for your frozen yogurt shop, which continues the conversation from thefrozenyogurtreview.com.

Source: cltampa.com

Source: cltampa.com

1. Rotate Flavors

To prevent one machine from getting more wear and producing a lower quality product as a result be sure to rotate the popular flavors amongst the different machines on a regular basis.

  • Why: Keeping a popular flavor in the same machine will ensure that machine needs maintenance before the others.
  • How: Be sure to also rotate the machines to reflect the changes in order to avoid customer confusion.

 

2. Cycling Old and New Product 

Keeping yogurt in the freezing cylinder for an extended period of time without it being drawn out can substantially lower the quality of your product.

  • Why: Generally speaking if the product is not cycling it is getting worse. Keep the yogurt cycling and periodically taste the yogurt in your machines to ensure it’s cycling properly and make adjustments as necessary.
  • How: For example if the yogurt is icy remove some until it gets lighter and creamier. At night be sure to flip your air tubes and in the morning release the yogurt from the freezing cylinder and cycle in new yogurt from the hoppers. You will see an immediate difference.

 

3. Prevent Yogurt Break Down

  • Why: Removing the foam that builds up at the top of the hoppers and stirring your yogurt frequently will prevent break down.
  • How: You should do this first thing every day before opening and then again once an hour throughout the day. After all the best way to keep your frozen yogurt at an ideal consistency is by maintaining it.

 

4. Clean the Feeding Tubes 

Often times, especially with the machines housing the most popular flavors, the feeding tubes can become clogged.

  • Why: This stops the yogurt from getting from the hoppers to the freezing cylinders which causes the yogurt to become icy and or prevents it from dispersing.
  • How: Clean your machine’s feeding tubes at various intervals throughout the day with a small brush to clear the hole and ensure that the yogurt has a clear path to travel.

 

5. Manage Overrun/Amount of Air Added 

  • Why: As a rule of thumb with frozen yogurt a high overrun is not beneficial because it means the yogurt will not weigh as much since the overrun is usually air volume. Despite this some overrun is a good thing and is often times essential because it is overrun that causes the yogurt to have a creamy taste and even makes it fluffier.
  • How: Ideally your machines will be allowing about 10-20% overrun which is achieved through the air tubes on the machine. Maintaining the air tubes is essential to achieving the ideal amount of of overrun and perfecting your yogurt’s consistency.

 

6. Manage Your Flow Rate 

  • Why: If the yogurt is dispersing from the machine either too fast or too slowly this will keep the yogurt from reaching the ideal consistency in the customer’s cup.
  • How: The dispenser speed depends on the screw on the lower portion of the handle. If you unscrew the nut to the point that you can no longer feel the screw through it on the other end the yogurt will dispense faster and vice versa.

 

7. Check the Viscosity or Harness Setting 

  • Why: The amount of cooling your machine achieves can be changed through the use of a viscosity or hardness level control.
  • How: With some machines, particularly older ones, the panels must be removed or a specialty technician will have to change this setting, but with some machines the controls are right on the face plate. The type of yogurt you’re using will determine where your setting should be. For example a tart yogurt will freeze faster than a chocolate cheesecake therefore it should reside on a lower level.

 

8. Lubricate Wearable Machine Parts 

  • Why: A lack of lubrication can cause leaks in your machine as well as parts not working as they were intended.
  • How: For example the shaft seal requires food grade lubricant along the surface before placing the beater in the freezing cylinder, the o-rings on the three draw valves should also be lubricated before being placed in the dispenser.

 

9. Cleaning and Replacing Wearable Parts 

  • Why: Machine cleaning is vital not only for sanitary and cleanliness purposes, but it can also affect the inner workings of the machine and the way it makes yogurt.
  • How: For example beaters can actually make the yogurt icy if they are worn down, to the point that that the yogurt will actually freeze and break off once it is large enough for the beater to come into contact with. Clogged air tubes and broken o-rings that cause leaks are other issues that often need to be repaired or replaced.

 

10. Clean the Internal Drip Trays

  • Why: Throughout your machine there are hidden drip trays to catch internal leaks from loose parts and excess product.
  • How: Ideally if everything is running smoothly these should not be filling up, but they should still be checked and cleaned periodically to ensure nothing is leaking and the machine is producing the quality of yogurt you expect. The drip trays are located in different places depending on the model of your machine.

 

Frozen Yogurt Software

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Frozen Yogurt On-the-Go Expansion

As the popularity of frozen yogurt increases, suppliers are trying to meet customer’s demand at new locations with new strategies.

 

*trucks

Who doesn’t love food trucks? Well now frozen yogurt has moved to delivering frozen yogurt around town through trucks.  These special trucks allow customers to continue to provide self service with frozen yogurt flavors and toppings. Some companies also allow these trucks to be rented for events such as baseball games, charity fundraising or birthday parties. Say goodbye to the old icecream song and embrace this booming business with frozen yogurt.

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*kiosks

Similar to trucks, setting up kiosks is a great business opportunity for frozen yogurt companies. Places like malls, festivals, concerts or community events are great locations to create and satisfy a frozen yogurt craving to customers. Not only will customers be happy to have access to frozen yogurt but this is a smart strategy to build brand awareness. Customers will know where you stand at malls, expect to see your company at huge events and will appreciate the access.

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*catering

Here is a win win situation for the owner and the clients: catering to parties, businesses or special events with frozen yogurt. There are many options that can be offered to adjust to the size and quantity of the orders. The catering option eliminates flexibility with mixing flavors because it is easier to make pre-made cups of a single or double flavor and bring packaged toppings to offer to the customers. Parents love this idea for their kids’ birthday parties to serve all of the guests. Businesses can use this service as a fun team bonding event or just to thank employees every once in awhile. You want to advertise these options to customers so that they are aware of this opportunity and can help spread the word.

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*outside locations

Other temporary locations are great for frozen yogurt and brand loyalty. Setting up locations to go to consistently will get customers to look forward that day to purchase yogurt. This is ideal for warm areas and larger populated areas. A great example that some places have used are schools and parks. Creating some tables with the frozen yogurt offerings for a few hours can boost business and also build brand loyalty.

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*ATM’s

We’ve heard about the success and excitement with cupcake atms.. well now its frozen yogurt’s time to shine! DC opened the first frozen yogurt vending machine called the “Frobot” where yogurt is dispensed from a machine to a cup after a credit card transaction has been made. The ATM like machine first offered only flavor in order to test the market, but they plan to expand to multiple flavors and hopefully add toppings as well. This is another interactive and fun way to buy frozen yogurt for customers.

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*merging stores

Frozen yogurt is now setting up smaller offerings and services to other stores. For example, convenience stores are adopting frozen yogurt sections by the cash registers. Also, some frozen yogurt shops are offering other food items and some are just joining to add their services to dessert places. For example, crepe stores or boba places are starting to add frozen yogurt to their stores to make it a one stop place for customers wanting dessert.

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*delivery option

Some stores have already added an option of delivering frozen yogurt to homes. Request can be made online or by phone and then there is a minimum delivery cost. Companies can get away with $10 purchases that can be delivered within a certain area code. This is another great differentiation option that might score you new and loyal customers that appreciate the extra effort. Try testing the market in your frozen yogurt shops region to see if there is a strong enough demand for this service before implementing it fully.

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Frozen Yogurt Point of Sale

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Expand Your Frozen Yogurt Business to a New Location

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Do you currently own a successful frozen yogurt shop? Are you looking at opening another location? If you are deciding on expanding to more locations, take a look at these considerations to make sure you are ready for it!

Before you look into another store, look into your current store and its business cycle.  Take a look at financials to see how your progress has been.  Measure all of the pros and cons of the location. Take everything into consideration. Figure out what makes the business successful and see if it can be duplicated. Your current business should have been consistently improving and operating efficiently with income.

Next, lets think numbers!  In order to open up a new location, you need to have sufficient capital so that you do not have to borrow from anyone. Check your cash flow from your first shop and see if it is enough to start another location.  Try to avoid loans, investors or any other source of capital from others so that you are not under any return rate obligation.  Paying off investors or giving up part of the company is not the best way to go about opening up a new location.

To consider a new store, do your research on potential locations.  Find an area that matches your first store’s demographic. You want to be in a place where you can drive high traffic, which will turn into sales. Focus on places that will provide financially healthy business.

If you have found an opportunity, financially and location wise, and have reviewed all of these steps then you are ready to commit.  Now you have to write a new business plan for your new location. Just because you are replicating an existing one, you will have new staff and some changes that you want written out so that you can stay on track.  Assign responsibilities that you need to accomplish and most importantly, do not rely on the success of your first shop to succeed in the second one. You must continue to work hard!

Here is a simple test to determine if you should expand:

start here—->Is your current business successful and running smoothly?

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                                                      NO                                       YES

if you answered “YES”————-> Do you have enough funds to support a new store without borrowing money? 

                                                                                                                                      arrows-pointing-down - Copy (2).jpg           arrows-pointing-down - Copy.jpg

                                                                                                                             NO                                               YE$

if you answered “YES”———————————->  Is there an available location that would bring you the same or better business opportunity? 

                                                                                                                                                                                                                arrows-pointing-down - Copy (2).jpg                             arrows-pointing-down - Copy.jpg

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If you were able to get to the end with all of your “YES” responses then you are aware of the responsibilities and risk you are taking to opening a second location. If you feel confident and want to seize an opportunity then go for it, Good Luck!

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The Best Frozen Yogurt Point of Sale

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Is Frozen Yogurt the Answer to Convenience Store’s Lack of Healthy Food?

The frozen yogurt lifestyle is becoming so pervasive that you may come across some when picking up some gum and gas at your local convenience store. That’s right, frozen yogurt kiosks can now be found in convenience stores! Take a look at Donper America’s and Yumz express frozen yogurt kiosk concepts:

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Diversifying product has worked well for convenience stores in the past. Wawa, the Pennsylvania-based gas retailer is locally renowned for their smoothies and sandwiches. 7-11, now an international corporation, was put on the map when they adopted their infamous Slurpee back in 1967. Now with the staying power that frozen yogurt has shown, these convenience store concepts have gotten some traction with convenience stores across the country big and small.

If you’re in the Atlanta area you’ll notice that RaceTrac stations, a local convenience store chain, have adopted some new hardware including a couple self-serve frozen yogurt stations and a toppings bar

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You’ll see some frozen yogurt stations in small convenience stores such as this one in Lower Paxton Township Pennsylvania.

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And I have to say it doesn’t sound like a bad idea. Frozen yogurt for convenience stores makes sense with the self-serve model already built into the c-store concept. Frozen yogurt to grab and go sounds like a pretty great solution for c-stores that are looking to expand and grow their business with healthier choices. What do you think?

 

Best Frozen Yogurt Software

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Donper America Develops Frozen Yogurt Machine Service App for Store Owners

Get ready all you Donper America frozen yogurt machine owners, the future is now. Donper America recently announced their frozen yogurt machine app that will show soft-serve machine operators how to set-up, troubleshoot and fix their equipment.

Donper’s new training app will feature:

  • step-by-step instructions
  • videos
  • troubleshooting guides
  • glossaries

This new feature will help supplement Donper’s current service and support structure of initial machine set-up, over the phone troubleshooting, and in store service calls. Scott Turner, the service manager at Donper America, commented that the problem with their traditional service model was that:

“employees aren’t usually familiar with basic troubleshooting techniques until there is a problem with one of the machines. This app helps to solve this problem by allowing our customers to learn proactively.”

Donper wants the app to educate operators on proper maintenance and training, so they’re better able to keep their equipment successfully up and running. c700x420.jpg

This new app, if successful, has the potential to revolutionize the service and support structure of the frozen yogurt industry. At the very least, less expensive service calls for frozen yogurt store owners. Sounds exciting to us!

Source:marketwired.com

Best Frozen Yogurt Point of Sale

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Frozen Yogurt Machines -Buying from Overseas

Is it worth buying overseas? The Frozen Yogurt machine is at the epicenter of the frozen yogurt shop. It determines quality and quantity output of your yogurt as well as operation and service costs which can be a bit mysterious until you have actually purchased the machines in which case you are a bit stuck.

To help carry the load we are examining a few yogurt machines every week and different important aspects of the upkeep of these machines so you can compare them to the ROI of the machine.

There are a few major players in the US that most people looking to open a shop come across; Taylor, Forte, Stoelting and Sani Serve. From recent pricing investigations these machines run from $8,000 – $13,000 with Taylor being the most expensive.

I also came across Alpine which gets their machines from a manufacturer in China. Now some of the warnings I have come across about buying overseas were that if you buy overseas you have to order any broken parts from overseas, many machines not being NSF or UL certified, and high risk of scams. The site seems to address all three issues on the home page stating “free spare parts, 3 year warranty on motors and compressors, and the man behind these machines is a frozen yogurt shop owner in AZ.”

alpine360, frozen yogurt machine

 

Whether or not you think the Alpine is the machine for you they had some interesting points about what to look at when shopping for a commercial frozen yogurt machine. for example; they compared their machines to taylor and reasoned about how the energy bill alone is outrageous compared to how much yogurt you are actually putting out and suggests that for most places it is not necessary. Here are some of their key points when comparing to Taylor, one of the top brands when it comes to commercial frozen yogurt machines.

1. Each machine has two separate, independent motors and compressors so they require much more energy to operate. That is fine if you are running a very high volume business with 1 or 2 machines. What I found with most self serve yogurt store is they have from 6 to 8 machines to provide a variety of flavors so they carry a lot less load. . What I think people are looking for is machines that are energy efficient since they are only being used a few times a day each during peak hours.

2. Taylor uses two motors and two compressors means: More energy consumption – My store had 4 machines and cost me about $1,600 in electricity monthly. Now I have 8 Alpine and the utilities dropped considerably to only $900 monthly! More moving parts that could break down – Since the new machines were too expensive, I bought some used ones as an alternative and they cost me on an average $800 per month for repair and maintenance for four of them.

3. Expensive cost to build out – Since most commercial rental spaces have about 200amp electrical panel and because of the load that Taylor needs, a new operator has to add an additional panel and that can cost anywhere between $5,000 to $25,000 depending where the main electrical line they have to bring it from. With our machines, existing 200 amp panel should be enough.

Keep in mind it wasn’t easy finding additional information on these machines, but that seems to be the trend with commercial yogurt machines. I do appreciate the free manual and the specifications page on the site. There are some important aspects to think about when considering buying from this company, they offer a warranty but don’t say much about service. Sure you have a manual but how much will it cost you in the long run? It depends on how long it takes to fix.

There are some opinions out there that service through the yogurt machine supplier is expensive and unnecessary. A simple refrigerator repair man could do the job. If you have a refrigerator repair company that you have an on going service plan or relationship with, it may be worth it to buy a machine such as the Alpine 360. I would suggest bringing in the specifications to the refrigerator repair company and collaborating with an expert on parts and functionality. That way you have a local go to guy that knows what to expect and where to find the parts if necessary.