Frozen Yogurt Scale Reviews
All of these scales have been used in the self serve frozen yogurt industry. They can be used manually and integrate with your point of sale system or computer. I have spoken with some frozen yogurt experts to get some additional information to help you with your frozen yogurt scale decision.
Avery has a long history in manufacturing scales and are available worldwide. They are predominantly used in small grocery store, delis and frozen yogurt stores. More notably, they are an inexpensive alternative to other scales in the self serve frozen yogurt industry.
The Avery Berkel 6712 is ideal for shops that have limited counter space as it’s dimensions are 10″ x 10″ and 2.5″ high. This scale uses a serial connection to integrate with a computer. The display has to be mounted, so it requires some assembly. The weighing platform is stainless steel and can fit up to 4 frozen yogurt cups.
Avery has had a change in ownership a few years back. Before the change the quality of the scales was sufficient and reliable. Since the change there have been a number of issues and the quality just hasn’t been restored since. A source (frozen yogurt shop owner) has reported that they had received a scale that didn’t work, so Avery took it back and shipped out another, and that one failed to function properly as well. There have been a number of issues such as:
* display not working
* unable to calibrate the scale
* bad motherboard
Therefore, this scale is not recommended unless you find one from 4-5 years ago. If you can find one from then, the life on the scale should still be good for a long time.
CAS PD II OZ Scale
The CAS Scale has had the best feedback so far and would be my overall recommendation. The CAS Scale is a popular choice in the frozen yogurt industry. The dimensions on this scale are 15(W)x11(D)x3.1(H) and can fit around 6-8 frozen yogurt cups. CAS has two displays that are flush with the scale and require no assembly.
A nice feature about the CAS scale is that is can measure in ounces as well as in pounds. Now for frozen yogurt, this may seem a little odd. But, in some states such as Ohio, the Department of Weights and Measures only allowed businesses to sell in pounds. Sounds a little funny, but in Ohio’s case that was the law (they have changed it now), but the point is that it was important to have a scale that could easily convert the weight and CAS scales have that function.
The Mettler Toledo Scale can also weigh in pounds, but you have to make sure you get the right version because there is a version of this same scale that doesn’t have that function. The Mettler scale is somewhat of an in between scale as it has the durability of a CAS Scale and the size of an Avery (holds 4 frozen yogurt cups). The only caveat is that it is about twice the price of either scale.
The other thing to be aware of with this scale is that they do not provide direct service. they will give you the number of the local service technician. Therefore, the service can vary. There has been reports of issues that have taken a year to resolve because the local tech company.
“We contacted the service company to see if they could convert the scale. The service company took the scale saying they would convert it and returned it in non working condition. Then we received an invoice claiming they converted it for us, when in reality they broke it. What happened was we had the version that could not be converted into pounds and the service guy didn’t check the serial number to verify. It was kind of a nightmare, because every time we contacted Mettler, they just pointed us back to the company that broke our scale. We just felt like we got the runaround and it took a year of talking to many representatives before they finally apologized and offered to have the scale sent to them for repair.”
Cindy, Frozen Yogurt Shop Owner, OH
Lauren Zerweck is a Marketing and Communications Consultant for small businesses and specializes in point of sale. You can find her on Google+.